This feature of the maker portal is for products (collection of devices of the same type) which can have multiple services attached to them.
For example, your coffee machine (product) may have a service to automatically order cups (action), and a notification feature for maintenance (action).
Create a product and using the product ID provided. Then, simply add the actions as you normally would. Offering a new product to your customers? Just repeat the process. You’ll have a neat overview of all your products and their associated actions.
An action is fulfilled by a trigger. Think 'if this, then that'. If you're implementing FINN in a smart lightbulb it could be: for every minute of light (trigger) charge €0.001 (action). You can choose between three types of actions.
- Payment - an action resulting in a transaction
- Notification - Send a push notification to the user's phone
- Service payment - an action resulting in a payment split between a maker and one or more suppliers
The actions you define in the portal are linked to your smart device. The portal also provides data insights of your devices. You can see how many devices are connected and how many actions are triggered.
The customer tab shows an overview of the customer's using your connected device. The customer is the end-user of your device. They pair their phone to your device using the FINN mobile app – and choose which services they wish to use.
In the customer section of the Maker portal you can see the data pertaining to the customer's usage of your device. Such as actions triggered and payments made.
You can check their activity here. Including amount of actions triggered and payments made.
Suppliers are the parties which work together with you to deliver a good or service to your customers. Think of the following scenario.
A maker has created a smart container for coffee cups which autonomously orders new cups through a webshop when it senses it is running low. In this case, the webshop would be the Supplier.
You can register a Supplier in the FINN Maker portal. They will receive an e-mail to log in to their own portal, the Supplier portal.
After this, we onboard your supplier with a manual ‘know your customer’ (KYC) procedure. We do this to ensure the security of your transactions. When the KYC procedure is completed your supplier’s account will be activated. They add their services and products to the supplier portal.